From Apple TVs to heaters, trackable rentals now live in Guest Services — simple for the front desk, powerful enough to grow with your hotel.
從 Apple TV 到 電暖爐，租借管理現已進駐「客戶服務」：前台好上手，營運可持續擴充。
从 Apple TV 到 电暖器，租借管理现已进入「客户服务」：前台易上手，运营可持续扩展。
As hotel operations speed up, the bottleneck isn’t finding equipment — it’s knowing exactly what’s available, who has it, and when it’s coming back. Front-desk teams shouldn’t have to check a spreadsheet, call Engineering, and hope for the best before saying “Yes” to a guest.
Rental Record Table
Rentals brings that context within reach. Built directly into Guest Services and grounded in your existing inventory, Rentals lets you loan items in seconds, prevent double-issuing, and keep a clean audit trail from checkout to return.
What you can do
Check out items in seconds Create a rental by selecting the room, guest, and item type. We auto-assign the first available unit so you don’t have to pick serial numbers. Set a due time with quick presets like +12h or tomorrow at noon.
See live availability Availability is always accurate: available, in use, and maintenance counts update instantly as items move.
Return, extend, or mark lost/damaged Process returns with condition notes, extend due times in one click, and handle losses or damage with a dedicated flow that updates unit status and the record.
Keep everyone in sync Create optional delivery and pickup tasks for runners or housekeeping. Each rental has a timeline so you can see exactly what happened and when.
How it works
Rentals adds a light “per-unit” layer to your existing inventory. Your item types (like Apple TV) stay in your Inventory list. For items you loan to guests, you track individual units (ATV-001, ATV-002…). This prevents double-issuing and lets you capture condition per device.
Item types come from your existing inventory.
Units track real devices with status: available, checked out, maintenance, retired.
Availability = total units − checked out − maintenance.
Create a new rental record
Why this matters
Faster at the desk One flow, one click checkout, fewer calls to the back office.
Fewer mistakes No more “Sorry, we thought we had one.” Per-unit tracking stops double-issuing.
Clear accountability Know which unit went to which room, with condition notes and an audit trail.
Built to grow Today: guest loans. Tomorrow: inter-department equipment checkout and reservations — on the same foundation.
.png)
