As hotel operations speed up, the bottleneck isn’t finding equipment — it’s knowing exactly what’s available, who has it, and when it’s coming back. Front-desk teams shouldn’t have to check a spreadsheet, call Engineering, and hope for the best before saying “Yes” to a guest.

Rental Record Table

Rentals brings that context within reach. Built directly into Guest Services and grounded in your existing inventory, Rentals lets you loan items in seconds, prevent double-issuing, and keep a clean audit trail from checkout to return.

What you can do

• Check out items in seconds
  Create a rental by selecting the room, guest, and item type. We auto-assign the first available unit so you don’t have to pick serial numbers. Set a due time with quick presets like +12h or tomorrow at noon.

• See live availability
  Availability is always accurate: available, in use, and maintenance counts update instantly as items move.

• Return, extend, or mark lost/damaged
  Process returns with condition notes, extend due times in one click, and handle losses or damage with a dedicated flow that updates unit status and the record.

• Keep everyone in sync
  Create optional delivery and pickup tasks for runners or housekeeping. Each rental has a timeline so you can see exactly what happened and when.

How it works

Rentals adds a light “per-unit” layer to your existing inventory. Your item types (like Apple TV) stay in your Inventory list. For items you loan to guests, you track individual units (ATV-001, ATV-002…). This prevents double-issuing and lets you capture condition per device.

• Item types come from your existing inventory.

• Units track real devices with status: available, checked out, maintenance, retired.

• Availability = total units − checked out − maintenance.

Create a new rental record

Why this matters

• Faster at the desk
  One flow, one click checkout, fewer calls to the back office.

• Fewer mistakes
  No more “Sorry, we thought we had one.” Per-unit tracking stops double-issuing.

• Clear accountability
  Know which unit went to which room, with condition notes and an audit trail.

• Built to grow
  Today: guest loans. Tomorrow: inter-department equipment checkout and reservations — on the same foundation.

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