Learn how we stand out from the others

Every feature starts from listening to what is troubling our customers. From there, we build to ensure we fix your problems.

Job Management

We organize, automate and streamline your workflows with a modern and simple user interface.

Dashboard

Management gets an instant overview and analytics on operations—no more waiting for the team to compile results.

Job list

Get real-time updates on job progress and staff actions so you can manage tasks efficiently and keep operations transparent.

Scheduled job

Automate repetitive work like regular maintenance scheduling, freeing managers to focus on what matters most.

Escalation

Mistakes happen. Our system watches every job closely and escalates to higher management before issues become customer complaints.

Job notification

Clear communication is essential. Timely, clear updates make day-to-day operations run smoother.

Automatic phone call

Generated automatically by the system. Phone notifications help ensure staff notice urgent updates.

Push notification

Customize alerts for different situations—prolonged jobs, transfers, escalations, or status changes.

Automatic alerts

Constant manual monitoring is costly. Automatic alerts help you stay ahead without watching the system all day.

More features than you can think of

Calendar

Keep everyone aligned with a centralized calendar for schedules and planning.

Third-party integration

Extend your workflow with integrations tailored to how your team works.

Data export

Export your job list to PDF or Excel for reporting and deeper analysis.

Web-based platform

Use Virtus from any device with a browser—desktop, tablet, or mobile.

Issue reporting

Let external parties such as guests submit requests so unplanned work is captured quickly.

Knowledge base

Store and access policies, protocols, and SOPs in one secure, centralized place.

Questions & Answers

  • Virtus is a job management platform that helps teams organize, assign, track, and complete operational work—from guest requests and maintenance to escalations and reporting—in one place.

  • Hotels, serviced residences, and other property operations teams use Virtus—managers, supervisors, and floor staff working together across departments day to day.

  • Yes. Virtus can integrate with property management systems such as Opera and Shiji so operational workflows stay connected to the systems your property already runs.

  • We provide region-based data storage so your data can be kept in a region that fits your compliance and operational needs. Contact us to confirm the region options available for your deployment.

  • Yes. Virtus is built for shared operations—managers, supervisors, and floor staff can work from the same workspace with roles and permissions that match how your property runs.

  • Yes. Virtus is web-based, so your team can use it from a phone, tablet, or desktop browser without installing a separate app.

  • Yes. Scheduled jobs let you set up recurring work like regular maintenance so it runs on a cadence—without managers having to recreate the same tasks every week.

  • Escalation rules watch job progress and can notify higher management before delays turn into guest complaints, so issues get attention early.

Ready to see it in action?

Book a demo or try the platform for yourself.